ARTICLES

ARTICLES

ARTICLES

What Koalo membership do I need?

Find our different plans here.

What Membership Do I Need?

Choosing the right membership for your app with Koalo is essential to ensure you get the features and support that best fit your needs. Below, we'll walk you through the different membership plans available, along with their features and benefits, to help you decide which one is the best for you.

MAU stands for Monthly Active Users. It represents the number of unique users who interact with your app within a month. This is a key metric to understand the engagement and reach of your app. Typically, a well-engaged app sees around 20-30% of its total downloads as MAUs, although this can vary based on the app's nature and user retention strategies.

MAU Overage Rate is a fee applied when the number of active users exceeds the limit set by your current plan. This ensures you can continue to serve all your users seamlessly, even if your user base grows beyond your plan’s capacity.

For example, if you have the Basic Plan with a limit of 1,000 MAUs and you reach 1,100 MAUs, you will be charged an additional fee for the 100 extra users at the rate specified in your plan.

Membership Plans

1. Basic Plan

Price: $120 per month

Best For: Small communities or new creators starting out.

Features:

  • MAU (Monthly Active Users): Up to 1,000 users

  • MAU Overage Rate: $0.09 per user

  • Custom App Branding

  • Create 'many-to-many' Groups: With equal posting rights

  • Create 'one-to-many' Groups/Broadcasts: With limited posting rights (only owner)

  • Create Premium Member and Free-tier Communities and Channels

  • Post: Text, Pictures, Videos (3MB max), Links, and Files (PDF, plans, etc.)

  • Smart Link Embedding: YouTube or website videos play in-app

  • Set and Manage Premium Subscriptions

  • Like and React to Posts

  • Comment Sub-threads

  • Monthly Analytics

  • Email Support

This plan is ideal if you're just getting started and want to build a small community with essential features and custom branding.

2. Pro Plan

Price: $340 per month

Best For: Growing communities needing advanced analytics and more support.

Features:

  • MAU (Monthly Active Users): Up to 5,000 users

  • MAU Overage Rate: $0.08 per user

  • All Features of the Basic Plan

  • Weekly Analytics

  • Full Data Access

  • Remove Koalo Branding

  • 24/7 Personal Support

The Pro plan is perfect for those who are scaling up and need more in-depth analytics, data access, and a higher level of support.

3. Business Plan

Price: $820 per month

Best For: Large communities or businesses requiring extensive customization and advanced support.

Features:

  • MAU (Monthly Active Users): Up to 10,000 users

  • MAU Overage Rate: $0.07 per user

  • All Features from Basic and Pro Plans

  • Advanced Analytics

  • Data Export

  • Personal Customization Support

  • Koalo-Creator Community Access

The Business plan is tailored for large communities or businesses that need comprehensive analytics, export capabilities, and personalized support for app customization.

4. Custom Plan

Price: Contact Us for Pricing

Best For: Enterprises or creators with specific needs beyond the standard plans.

Features:

  • MAU (Monthly Active Users): Unlimited users

  • 100% Customization

  • All Features from Basic, Pro, and Business Plans

  • Direct Tech Support

The Custom plan is ideal for those who need a completely tailored solution with unlimited users and full customization capabilities. Contact Koalo for more details and pricing.

Plan Flexibility

One of the great things about Koalo is that you can easily switch between plans as your needs change. Whether you need to upgrade to access more features or downgrade to a simpler plan, the process is straightforward and hassle-free. Simply contact our support team, and we'll help you make the transition smoothly.

Which Plan is Right for You?

When deciding which membership plan to choose, consider the following factors:

  1. Community Size: Estimate the number of active users you expect.

  2. Feature Needs: Determine which features are essential for your community.

  3. Support Requirements: Assess how much support you need, including analytics and customization help.

  4. Budget: Consider your budget and how much you're willing to invest in your app's growth.

For more personalized advice or if you have any questions, feel free to reach out to our support team at support@koalo.com. We're here to help you choose the best plan to meet your needs and ensure your app's success.

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